Privacy Policy

1. Introduction & Overview

Welcome to Aarambha Ventures (“Aarambha Ventures”, “we”, “us”, or “our”). We provide export readiness assessments, trade advisory, documentation guidance, buyer discovery assistance, and associated digital workflow tools, including the Aarambha AI OS platform.

We are committed to safeguarding your privacy and ensuring transparency in how we collect, store, process, and protect your personal and business data. This Privacy Policy describes our practices concerning information collected through our public website (https://www.aarambhaventures.in), digital applications, WhatsApp communications, email channels, and client interactions.

By accessing our website, submitting an enquiry or assessment, or communicating with us across any supported channel, you acknowledge the terms of this Privacy Policy.

2. Information We Collect

We collect only information reasonably necessary to provide our export advisory services, respond to prospective exporter enquiries, and maintain secure business operations. The categories of information collected include:

3. How We Use Information

We process your information for legitimate commercial and operational purposes, including:

• Service Delivery & Advisory: Evaluating export readiness, providing transaction documentation guidance, and conducting tailored trade research.
• Enquiry Fulfillment & Follow-Up: Contacting you to discuss your enquiry, schedule consultations, and provide updates regarding your export objectives.
• Transactional Communications: Sending service confirmations, enquiry reference numbers, and administrative notices via WhatsApp and email.
• Platform Operations & Security: Operating, diagnosing, and securing our systems against fraud, unauthorized access, and malicious activity.
• AI-Assisted Trade Intelligence: Assisting internal advisory workflows with computational tools (Aarambha AI OS) to analyze trade classifications, summarize market requirements, and generate draft documents. Your private customer data is not used to train public foundational AI models.
• Legal Compliance: Complying with applicable legal, accounting, tax, and regulatory reporting obligations.

4. Third-Party Service Providers & Data Processors

To provide secure, resilient services, Aarambha Ventures engages trusted infrastructure and platform service providers who process data strictly under our direction and subject to confidentiality and security commitments:

• Meta Platforms, Inc. (WhatsApp Business Platform): Used to route and deliver transactional WhatsApp communications and receive webhook delivery status updates.
• Supabase Inc.: Used for encrypted database hosting, secure authentication, and communication event audit persistence.
• Cloudflare, Inc.: Used for global edge routing, content delivery, DDoS mitigation, and serverless runtime execution.
• Hostinger: Used for secure business email hosting and transactional SMTP notification dispatch.

5. Data Sharing & Prohibition of Sale

Aarambha Ventures does not sell, rent, lease, or trade personal data to any third party for marketing or advertising purposes.

We disclose personal information only under the following limited circumstances:

• To authorized service processors who assist in operating our platform, under strict contractual confidentiality obligations.
• When required by law, court order, or governmental authority with competent jurisdiction.
• To protect the rights, property, safety, or security of Aarambha Ventures, our clients, or the public.

6. Data Retention

We retain personal and business information only for the duration necessary to fulfill the purposes for which it was collected, including satisfying consulting engagements, maintaining operational communication history, and resolving commercial disputes.

When information is no longer required for business operations or legal compliance, we delete or anonymize it in accordance with our standard data management practices.

7. Security Safeguards

We implement administrative, organizational, and technical safeguards designed to protect personal data from unauthorized access, alteration, disclosure, or destruction. These safeguards include:

• Enforced HTTPS/TLS encryption for all data in transit across public networks.
• Cryptographic HMAC-SHA256 signature verification for external webhook callbacks.
• Encrypted storage of sensitive system credentials and database connection keys.
• Role-based access controls and principle of least privilege for staff accounts.
• Masking and truncation of telephone numbers in operational monitoring logs.

8. User Rights & Data Deletion

Depending on your location and applicable law, you may have the right to request access to the personal data we hold about you, request corrections to inaccurate information, or request the deletion of your personal records.

To request the deletion of personal data associated with your interactions with Aarambha Ventures or the Aarambha AI OS platform, please consult our dedicated instructions:

9. International Data Transfers

Our services and cloud service providers operate servers and networks globally. By using our services, you understand that your information may be transferred to, stored, and processed in jurisdictions outside your home territory where data protection standards may differ. We take reasonable measures to ensure that adequate data protections are maintained.

10. Children’s Privacy

Our services are directed exclusively at commercial businesses, manufacturers, agricultural producers, and individuals of legal age (18 years or older). We do not knowingly collect personal data from minors. If you believe a minor has submitted personal information to us, please contact us immediately to have it removed.

11. Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in our services, regulatory requirements, or data practices. Any updates will be posted to this page with an updated “Effective Date”. We encourage you to review this policy periodically.

12. Contact Us

If you have questions, feedback, or concerns regarding this Privacy Policy or our data handling practices, please contact our team: